Privacy Policy

Last Updated

Last Updated: August 25, 2026

Information We Collect

Information we may receive includes details you voluntarily provide, such as:

• Name, email address, phone number, and city or location.
• Family care preferences and placement needs you choose to share.
• Provider or community information submitted for referral support.
• Caregiver experience, qualifications, and availability information.
• Information submitted through contact forms, questionnaires, chat, phone calls, email, or lead forms.
• Basic website or device information that may be collected automatically by the website, analytics, or similar operational services.

Lightbearer does not ask users to submit Social Security numbers, banking passwords, detailed medical records, or other highly sensitive information through general website forms.

How We Use Information

We may use information to:

• Respond to inquiries and requests.
• Provide senior placement and care-navigation guidance.
• Follow up with families about potential care options.
• Coordinate potential referrals with participating senior care providers when appropriate.
• Communicate with providers and referral partners.
• Connect caregiver applicants with participating providers where appropriate.
• Operate, maintain, and improve our website and services.
• Comply with legal obligations.

How Information May Be Shared

Lightbearer may share relevant information with service providers or participating senior care providers when reasonably necessary to respond to your request or facilitate a potential referral.

Lightbearer does not sell personal information for money.

Third-Party Services

Our website or advertising may use third-party services such as Meta or Facebook, website hosting or platform services, email or form delivery services, website chat tools, and analytics or similar operational services if used. These third parties may have their own privacy practices.

Data Security

Lightbearer uses reasonable administrative and technical safeguards to help protect information. However, no system can be guaranteed to be absolutely secure.

Privacy Choices and Requests

You may contact Lightbearer to request access to, correction of, or deletion of personal information, subject to applicable law.

• Email: [email protected]
• Phone: 909-707-4003

California Privacy

California residents may have certain privacy rights under applicable California law.

Children

Our website and services are not directed to children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will show a revised Last Updated date.

If you have questions, you can also use our contact section for additional support.

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